
Expertise in Governance, Risk and Compliance
13 hours ago
We are seeking an experienced Operations Executive to manage our Governance, Risk and Compliance (GRC) modules. The ideal candidate will have strong expertise in ServiceNow administration and a proven track record of ensuring platform stability, integrations and compliance processes.
About the Role:- Administer and configure ServiceNow platform including GRC modules
- Perform DevOps activities, including code deployments across environments
- Develop and implement fixes for production defects
- Monitor and manage ServiceNow integrations with external systems
- Resolve ServiceNow incidents and provide root cause analysis
- Maintain user roles, permissions, and platform stability
- Support audits and compliance reporting
- Ensure smooth platform upgrades and patches
- Automate operational tasks to improve efficiency
- Maintain detailed operational documentation and runbooks
- 5+ years of ServiceNow administration experience
- 2+ years of hands-on experience with ServiceNow GRC modules
- Certifications: ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation
- Experience in ServiceNow support & maintenance, including incident resolution
- Proven experience with code deployments, integration monitoring, and defect fixes
- Strong knowledge of Governance, Risk, and Compliance (GRC) processes
- Familiarity with ITIL processes and change management
- Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus
This role offers a unique opportunity to work with cutting-edge technology and be part of a dynamic team. If you have a passion for delivering high-quality solutions and driving business results, we encourage you to apply.
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