Lead Network Delivery Specialist
4 days ago
The role of a Network Delivery Leader involves overseeing the delivery of multiple network projects. This includes managing transition from solution to operations, ensuring seamless handover and driving SLA/KPI adherence, compliance, and quality of service delivery.
- This requires strong leadership skills, including operational leadership, project & transition management, and technical knowledge.
- Familiarity with network tools & automation platforms is also required. Additionally, the candidate should be able to manage executive-level governance with customer stakeholders and possess strong communication, documentation, and presentation skills.
- The Network Delivery Leader will be responsible for:
- Managing end-to-end delivery governance for network projects.
- Ensuring smooth transition of services from pre-sales/solutioning to steady state operations.
- Driving governance across multiple accounts/projects, ensuring SLA/KPI compliance.
- Partnering with Practice teams to operationalize new offerings (SD-WAN / SD-LAN / Automation).
- Contributing to risk identification, mitigation, and escalation management.
- Preparing and leading SteerCo/Govt reviews with internal and external stakeholders.
- Supporting continuous improvement initiatives and adoption of automation in operations.
- Ensuring standardization and best practices across network programs.
The ideal candidate will hold certifications such as ITIL V3 or higher, PMP/Prince2, Agile, or equivalent project/transition management certifications. Network certifications (CCNP/CCIE) are also desirable.
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