Student Experience Manager

3 days ago

Ahmedabad, Gujarat, India beBeeStudentServices Full time ₹ 20,00,000 - ₹ 25,00,000
Student Services Professional

The Student Services Office is responsible for enhancing the student experience by providing comprehensive support and welfare services.

This role involves planning and delivering student-focused services, coordinating with internal and external stakeholders, managing wellness initiatives, handling emergencies, and supporting student leadership and events.

  • Key Responsibilities:
  • Plan and manage onboarding activities for students, including orientations, ID card issuance, insurance coverage, campus tours, and parent interactions.
  • Oversee student wellness and counselling services, coordinate with doctors, counsellors, and hospitals, and manage insurance processes.
  • Provide end-to-end support for student services such as bonafide and clearance certificates, medical fitness certifications, scholarships, loans, accommodation, hostel coordination, and grievance handling.
  • Act as a single point of contact for students, parents, and visitors, ensuring courteous communication and resolution of routine administrative issues.
  • Supervise student councils, committees, clubs, and election processes while ensuring compliance with constitutions.
  • Maintain student records and databases with confidentiality and accuracy.

Requirements:

  • Master's Degree in Business Administration, Management, Education Administration, or related is required.
  • Minimum 8 years of professional experience in student services, academic administration, counselling coordination, university operations, or a similar capacity.

Expertise:

  • Strong command of written and verbal communication with fluency in English.
  • Proficiency in Microsoft Office Suite, with advanced skills in Excel preferred.
  • Excellent time management, problem-solving, and decision-making capabilities.
  • High standards of integrity, confidentiality, and collaboration with a team-oriented approach.
  • Positive, self-motivated attitude with strong interpersonal and relationship-building skills.
  • Flexibility to adjust work timings, including comfort with extended or irregular hours as required.
  • Ability to work effectively under pressure, manage multiple priorities, and meet deadlines.

How to Apply:

Please submit your application through our website. The review process will continue until the position is filled.

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