Contact Center Solution Engineer

Job Opportunity OverviewA Cisco engineer is required to develop and implement contact center solutions utilizing Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM).Key Responsibilities include:Planning, deploying, and supporting contact center solutions based on Cisco UCCE and CUCM.Designing and implementing IVR...

Senior Cisco UCCE CVP EngineerAbout Us: Our company provides digital engineering and technology services to global clients worldwide.We help clients engage with new technology paradigms, creatively building solutions that solve their most pressing business challenges and move them to the forefront of their industry.The ideal candidate will have experience...

Senior Cloud Contact Center DeveloperWe are seeking a seasoned Senior Cloud Contact Center Developer to lead the design, development, and administration of our cloud-based contact center solutions.

Job Title: Cisco UCCE CVP EngineerKey Responsibilities:Design Architecture: Analyze business needs to create robust contact center architectures.Implementation and Configuration: Install, configure, and deploy UCCE and CVP components.System Integration: Integrate UCCE and CVP with third-party applications, including CRM systems and workforce management...

**Job Overview:**We are seeking a seasoned professional to lead the design and implementation of scalable contact center solutions using Amazon Connect. The ideal candidate will have expertise in cloud-based contact centers, AWS services, and integration with external systems.

Job DescriptionA highly skilled Contact Center Performance Analyst is required to join our dynamic operations team. As a key member, you will be responsible for optimizing campaign performance and agent productivity.The ideal candidate will have strong expertise in live dialing systems, workforce management, and real-time monitoring.Main...

Job descriptionBelow is a detailed job description for a Cisco UCCE and CUCM Engineer specializing in contact center deployments, IVR self-service scripting, Nuance TTS/STT configuration, Cisco Cube configuration, Verint / NICE integrations and overall operations.Job Description: Cisco UCCE & CUCM EngineerRole OverviewThe engineer is responsible for the...

Telecom Engineer - Job OverviewThis is a pivotal role in designing, implementing, and managing global contact center technologies built on heterogeneous platforms. As an experienced Telecom Engineer, you will play a key part in enhancing customer interactions, streamlining operations, and leveraging technology to drive business success.The successful...

Job Title: Data Center Cooling ExpertDesign innovative cooling solutions for hyperscale data centers and mission-critical facilities, including chilled water systems, direct expansion (DX) systems, air and liquid cooling technologies.Key Responsibilities:Develop and optimize cooling infrastructure to maintain desired temperature and humidity levels, ensuring...

Key Roles and ResponsibilitiesThe position entails the design, implementation, and upkeep of the Genesys Cloud Contact Center platform.This role involves close collaboration with stakeholders in multiple countries to ensure that the contact center infrastructure fulfills desired business objectives and meets the evolving requirements of the business...