Strategic Department Lead

6 days ago


Vadodara, Gujarat, India Shoppers Stop Full time

Job Title: Strategic Department Lead

Job Description:

  • We are looking for a skilled Strategic Department Lead to join our team at Shoppers Stop.
  • As a Strategic Department Lead, you will be responsible for overseeing the day-to-day operations of the department and ensuring that all tasks are completed efficiently.
  • You will work closely with other teams to achieve business objectives and ensure that the department is running smoothly.
  • Your primary focus will be on managing inventory, ensuring effective displays, and maintaining a high level of customer service.
  • You will also be responsible for analyzing data, identifying causes, and suggesting solutions to improve business performance.
  • In addition, you will ensure that all customer complaints are addressed promptly and that customer feedback is collected and acted upon.
  • The successful candidate will have excellent communication skills, strong leadership abilities, and a proven track record of delivering results in a fast-paced environment.

Key Responsibilities:

  • Manage inventory levels to minimize stockouts and overstocking.
  • Ensure that all displays are visually appealing and well-maintained.
  • Maintain a high level of customer service by responding promptly to customer queries and resolving issues in a timely manner.
  • Analyze data to identify trends and areas for improvement, and develop strategies to address these areas.
  • Communicate effectively with other teams to ensure that business objectives are met.
  • Monitor and control shrinkage, and implement measures to prevent theft and loss.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 1 year of experience in a management role.
  • Excellent communication and leadership skills.
  • Proven track record of delivering results in a fast-paced environment.
  • Ability to analyze data and develop strategies to address areas for improvement.
  • Strong problem-solving skills and ability to work independently.

Salary: ₹450,000 per annum.

About Us: Shoppers Stop is a leading retailer in the Indian market, offering a wide range of products and services to its customers. We are committed to providing an exceptional shopping experience to our customers and creating a positive impact on the communities we serve.



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