Strategic Department Lead
6 days ago
Job Title: Strategic Department Lead
Job Description:
- We are looking for a skilled Strategic Department Lead to join our team at Shoppers Stop.
- As a Strategic Department Lead, you will be responsible for overseeing the day-to-day operations of the department and ensuring that all tasks are completed efficiently.
- You will work closely with other teams to achieve business objectives and ensure that the department is running smoothly.
- Your primary focus will be on managing inventory, ensuring effective displays, and maintaining a high level of customer service.
- You will also be responsible for analyzing data, identifying causes, and suggesting solutions to improve business performance.
- In addition, you will ensure that all customer complaints are addressed promptly and that customer feedback is collected and acted upon.
- The successful candidate will have excellent communication skills, strong leadership abilities, and a proven track record of delivering results in a fast-paced environment.
Key Responsibilities:
- Manage inventory levels to minimize stockouts and overstocking.
- Ensure that all displays are visually appealing and well-maintained.
- Maintain a high level of customer service by responding promptly to customer queries and resolving issues in a timely manner.
- Analyze data to identify trends and areas for improvement, and develop strategies to address these areas.
- Communicate effectively with other teams to ensure that business objectives are met.
- Monitor and control shrinkage, and implement measures to prevent theft and loss.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 1 year of experience in a management role.
- Excellent communication and leadership skills.
- Proven track record of delivering results in a fast-paced environment.
- Ability to analyze data and develop strategies to address areas for improvement.
- Strong problem-solving skills and ability to work independently.
Salary: ₹450,000 per annum.
About Us: Shoppers Stop is a leading retailer in the Indian market, offering a wide range of products and services to its customers. We are committed to providing an exceptional shopping experience to our customers and creating a positive impact on the communities we serve.
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