Debt Recovery Specialist
2 days ago
**Job Description:**
We are seeking a highly skilled Debt Recovery Specialist to join our team at Fincrif. In this role, you will be responsible for collecting past-due invoices, addressing invalid deductions, and investigating disputed invoices to facilitate resolution. You will also engage with key clients to ensure timely payments, identify causes for delayed payments, and maintain consistent follow-ups.
The ideal candidate will have strong written and verbal communication skills, ability to work independently with minimal supervision, attention to detail, goal-oriented mindset, commitment to providing excellent customer service, and proven ability to work effectively with colleagues across various levels within the organization. You will also need to have proficiency in SAP, MS Excel, MS Word, and PowerPoint.
Responsibilities:
- Collect past-due invoices and address invalid deductions through email, phone calls, and other communication methods.
- Investigate disputed invoices and facilitate resolution by coordinating with billing and operations teams.
- Engage with key clients to ensure timely payments, identify causes for delayed payments, and maintain consistent follow-ups.
- Manage the collections portfolio and build strong customer relationships.
- Develop and execute effective collection strategies to drive cash forecasting and reporting on payment trends.
Benefits:
- Estimated salary: $60,000 - $75,000 per year, depending on experience and qualifications.
- Competitive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and professional development opportunities.
About Fincrif: Fincrif is a leading financial services company dedicated to providing innovative solutions for businesses and individuals. Our mission is to deliver exceptional customer service, build long-term relationships, and drive growth through strategic partnerships. We are committed to fostering a collaborative and inclusive work environment that values diversity, equity, and inclusion.
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