Loan Recovery Specialist

7 days ago


Chennai, Tamil Nadu, India Stucred Full time
About the Role

We are seeking a highly skilled Loan Recovery Specialist to join our team at Stucred in Chennai. As a key member of our customer engagement team, you will play a vital role in resolving loan-related issues and ensuring compliance with regulatory guidelines.

Your primary responsibility will be to contact customers to remind them of pending loan payments and overdue accounts. You will also negotiate repayment plans and provide assistance with payment issues, maintaining detailed and accurate records of all customer interactions.

Key Responsibilities
  • Contact customers to remind them of pending loan payments and overdue accounts
  • Negotiate repayment plans and provide assistance with payment issues
  • Maintain detailed and accurate records of all customer interactions
  • Ensure compliance with regulatory guidelines and internal policies
Requirements

To succeed in this role, you must have strong communication skills, empathy, and problem-solving abilities. You should also be proficient in Tamil and possess excellent voice process skills.

In addition to your technical skills, you will need to be comfortable working in a fast-paced environment and be able to multitask effectively.

What We Offer

We offer a competitive salary range of ₹10-15K per month, depending on experience. Our benefits package includes PF coverage, day shift, rotational week off, and other allowances. Additionally, you will have the opportunity to earn incentives and referral bonuses.



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