
Data Protection Specialist
2 days ago
About the Role:
- This is a challenging opportunity for an experienced professional to oversee and manage complex backup solutions, ensuring high availability and minimal downtime.
Key Responsibilities:
- Solution Implementation and Maintenance:
- Evaluate and implement best practices for data protection solutions, including virtual libraries, disk-to-disk (D2D) systems, physical tape libraries, and their components.
- Troubleshooting and Problem Solving:
- Analyze daily backup failures, identify root causes, and systematically resolve issues to achieve a near 100% backup success rate.
- Configuration Management:
- Perform configuration changes and manage upgrades of backup software and patching in the backup infrastructure.
- Reporting and Documentation:
- Provide regular status and progress reports on backup activities. Create and update documentation for backup procedures, solutions, licensing, and project artifacts.
Requirements:
- Professional degree or equivalent experience and 5+ years related IT experience
- Hands-on experience, at least 5+ years, in Operations and Support on Backup applications: Commvault
- Aptitude towards problem-solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software, etc., including log analysis
- General knowledge of networking concepts and iSCSI protocol
- Familiarity with different types of Zerto, Veeam, Data Protector
- At least 05 years of Enterprise Backup Commvault troubleshooting or Administration experience
- Network fundamentals
- Concepts of Enterprise Backup solution: job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting
- Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment
- D2D and/or Physical Library Backup Products - StoreOnce, MSL Tape Libraries or equivalent
- At least one Operating System
Desirable Skills:
- Self-Starter: Takes independent action to identify and solve problems and gets involved with new initiatives.
- Customer Service: Exceptional customer service skills and a professional mindset.
- Problem-Solving: Recognizes problems and responds with a systematic assessment to identify and address the root cause.
- Collaboration: Capable of making well-founded decisions in high-pressure situations and collaborating effectively with other teams.
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