Reliance Jio Customer Liaison Specialist

6 days ago


Ahmedabad, Gujarat, India Reliance Jio Full time
Key Responsibilities
  • Developing Lasting Relationships: Foster strong, long-lasting connections with customers to drive sales and growth.
  • Sales Team Management: Screen, recruit, and train sales employees to ensure a high-performing team.
  • Customer Engagement: Effectively communicate with customers to explain products, answer questions, and resolve issues.
  • Product Knowledge: Stay up-to-date on Reliance Jio products and services to provide informed solutions.
  • Record Keeping: Maintain accurate records of sales, customer appointments, and complaints.
  • Marketing Collaboration: Work with the marketing department to ensure the company reaches its target audience.
  • Product Feedback: Provide valuable insights on product improvements and changes to meet market needs.
  • Cost Analysis: Prepare detailed cost-benefit analyses for customers to determine the best purchase options.
  • Competitor Analysis: Analyze competitors' products to identify features, benefits, and market success.
Requirements and Skills
  • Excellent Communication Skills: Effectively communicate with customers, colleagues, and other stakeholders.
  • Strong Analytical Skills: Analyze data to identify opportunities and challenges.
  • Business Acumen: Understand the business and market landscape to drive sales and growth.
  • Teamwork and Leadership: Collaborate with colleagues and lead the sales team to achieve goals.
About Reliance Jio

Reliance Jio is a leading telecommunications company that provides innovative solutions to customers. We are committed to delivering exceptional service and driving growth through our sales and marketing efforts.



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