Digital Banking Systems Specialist
4 weeks ago
Business Function
As a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. Our comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, are designed to support our customers at every life stage.
Job Purpose
The successful candidate will support the distribution team in enhancing digital systems for ongoing business and enhancements, ensuring seamless customer experiences and effective risk management during core banking platform migration and amalgamation.
Key Accountabilities
Key responsibilities include enabling existing business, digital products cross-sell and upsell enablement, and enhancing customer experience with proper control on fraud and risks.
Job Duties & Responsibilities
Key duties include:
- Obtaining and evaluating requirements from the distribution team for process and tech improvements
- Creating user stories and test cases for various improvements in the platform
- Performing various testing at UAT, CUG, and Production stages
- Training stakeholders on tech systems
Education/Preferred Qualification
A result-oriented professional with at least 2-4 years of experience in banking systems, with a proven track record and experience in product management preferred.
Core Competencies
Key competencies include:
- Results-driven with the ability to find solutions to difficult problems quickly and effectively
- Process orientation with the ability to perform within existing systems and processes, while project managing for process improvement
- Interpersonal effectiveness and ability to influence with the ability to interpret data and articulate to convince others
Technical Experience and Competencies
Proven experience in working with digital platforms with basic exposure to technical terms, detail-oriented, and solid problem-solving skills with a passion for new technologies.
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