Customer Support Liaison

7 days ago

Ahmedabad, Gujarat, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Customer Support Liaison

This position plays a vital role in our customer service department, where you will be responsible for providing exceptional support to customers via various channels.

The primary goal of this role is to ensure that customers are satisfied with the services provided by the company. To achieve this, you will be required to possess excellent communication skills, both verbal and written.

  • Build rapport with customers through active listening and empathetic responses.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Provide detailed information on products and services offered by the company.
  • Maintain accurate records of customer interactions for future reference.

Requirements:

  • Prior experience in a similar customer-facing role or support position.
  • Excellent problem-solving abilities and adaptability.
  • Proven ability to work well under pressure and meet deadlines.
  • Strong interpersonal and organizational skills.
  • A quick learner with a strong desire to provide exceptional customer service.

Benefits:

  • Opportunity to work in a dynamic team environment.
  • Professional development and training opportunities.
  • A chance to make a positive impact on customer satisfaction.

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