Monitor and Manage Complex Systems

6 days ago

Bellary, Karnataka, India beBeeSystemHealth Full time ₹ 18,00,000 - ₹ 20,00,000
System Health Specialist

The position of System Health Specialist is a full-time opportunity at Insight Global. As the primary point of contact during system failures, you will be responsible for monitoring system health, managing incident communications, and ensuring high reliability of globally deployed web applications.

  • You will monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • As the primary SRE for incident response, you will initiate reports from automated alerts or join active incident channels.
  • During incidents, you will serve as the main point of contact, delivering frequent updates to customers and incident commanders.
  • You will interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • You will track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • You will collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • You will maintain strong communication and customer service throughout incident lifecycles.
  • You will utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.

This role offers the chance to work with cutting-edge technology and experience a hybrid flexibility working environment. If you are a detail-oriented professional with excellent communication skills, this could be the perfect opportunity for you.

Key Requirements:

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.
  • Ability to ramp up quickly, take ownership, and work independently in a fast-paced environment.

What You Will Gain:

  • A challenging and dynamic work environment.
  • The opportunity to work with a highly skilled team.
  • The ability to develop your skills and expertise in system health monitoring and incident management.

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