Cybersecurity Advocate

2 weeks ago

Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 1,54,40,000 - ₹ 2,01,90,000
Key Role: Technical Support Engineer

This is a highly sought-after role where you will be working with our valued customers to address their complex post-sales concerns. You will work closely with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity.

Job Description

Job Title: Technical Support Engineer

Your Career:
  • Work firsthand with our valued customers to address their complex post-sales concerns.
  • Participate in technical discussions with multi-functional teams.
  • Network with key contacts outside your own area of expertise.
  • Detailed knowledge of difficult technical issues, both non-technical and technical professionals.
Required Skills and Qualifications:

Qualifications:
  • Previous experience in a Technical Support environment.
  • Excellent written and verbal communication skills.
  • Expertise with Network Protocols and Technologies.
  • Strong ability to independently debug broad, complex, networks.
Preferred:
  • Experience working with Firewall Central Management Systems.
  • Virtualization experience (AWS, Azure, VMWare, OpenStack).
  • Experience with Windows and MAC OS.
Benefits:

Additional Information:

The team is critical to the success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.

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