Real-Time Production Systems Specialist

1 week ago

Bengaluru, Karnataka, India beBeeExpert Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Real-Time Production Systems Expert

We are seeking an expert in designing and building high-scale, mission-critical real-time production systems. As a Senior Engineer at Uniphore Software Systems Pvt. Ltd, you will be responsible for creating modular systems using reusable components, SDKs, and robust APIs.

You will have the opportunity to mentor your team in growing and reaching their full potential by collaborating, socializing, and driving cross-team technical initiatives with a "can-do" attitude and strong work ethic.

Must Have Skills

  • 3+ years' experience in software development including designing, building, and managing high-scale, mission-critical real-time production systems
  • Strong proficiency in C#
  • Practical experience with Jenkins and Docker deployments is preferred
  • Good understanding of contact center operations including ACD, IVR, and CRM integration
  • Strong knowledge in recording solutions like redbox/verint/nice/calabrio
  • Deep expertise in integration with Cisco/Avaya/Genesys/Mitel telephony systems
  • Hands on experience with SIP, SDP, RTP and NATS
  • Hands on experience with any variant of CTI (Computer Telephony Integration), CSTA/TSAPI, or similar technologies
  • Advanced knowledge of packet capture, dissection and protocol decoding
  • Experience with SSL/TLS decryption
  • Experience in networking - DNS, DHCP, SSH, NAT, QoS, STP, VLAN, TCP/IP etc
  • Develop, implement automated systems for real-time anomaly detection in voice recordings and data reconciliation workflows
  • Strong coding skills with an eye for using the right algorithms and data structures
  • Excellent troubleshooting, analytical and decision-making skills
  • Disciplined approach to documentation
  • Ability to lead, partner, and collaborate cross functionally across an engineering organization
  • Bachelor's or master's degree in engineering, Computer Science or equivalent experience

Why Choose Us?

As a Senior Engineer at our company, you will have the opportunity to grow and develop your skills in a dynamic and challenging environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.

Join us in our mission to create innovative and effective real-time production systems that meet the needs of our customers.

How to Apply

If you are interested in this exciting opportunity, please submit your resume and cover letter to apply.

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