Financial Recovery Specialist

3 weeks ago


Gurgaon, Haryana, India Encore Capital Group Full time

About Encore Capital Group

We're a global team of over 4,000 employees dedicated to empowering consumers to begin their path towards financial recovery. Our mission is to provide debt recovery solutions for consumers while fostering a collaborative and innovative environment.

Responsibilities

  • Maintain high levels of customer satisfaction by ensuring timely response to inquiries and resolving issues efficiently.
  • Negotiate with customers to reach agreement on payment or resolution of issues.
  • Provide accurate and detailed documentation for customers and internal stakeholders.
  • Collaborate with other teams to ensure seamless support operations.

Requirements

  • Minimum 1 year experience in International VOICE process.
  • Graduate degree required.
  • Excellent communication, negotiation, and organizational skills.

What We Offer

We understand the importance of work-life balance and strive to support your career aspirations. Our compensation and benefits programs focus on employee development, recognition, and well-being.

Our benefits include a competitive salary range of $45,000 - $65,000 per annum, depending on location and experience. This estimate is based on national averages for similar roles in the United States and the UK.

We're an equal opportunity employer committed to diversity and inclusion. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.



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