Service Management Leader

7 days ago


Bengaluru, Karnataka, India CSG Full time
Job Title: Manager Service Management

We are seeking a highly skilled and experienced Manager Service Management to join our team at CSG. As a key member of our service management team, you will be responsible for delivering exceptional service to our clients and driving business growth through strategic partnerships.

Key Responsibilities:
  • Develop and implement service management strategies to meet client needs and drive business growth.
  • Lead a team of service management professionals to deliver high-quality service to clients.
  • Collaborate with cross-functional teams to identify and resolve client issues.
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Monitor and analyze service metrics to identify areas for improvement and implement corrective actions.
Requirements:
  • 8+ years of experience in service management, preferably in a leadership role.
  • Proven track record of delivering high-quality service to clients and driving business growth.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the service management industry.


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