
Counselling Leadership Opportunity
10 hours ago
About the Position:
The Director - Counselling will formulate strategic plans, lead counselling teams, and drive growth initiatives.
Key responsibilities include:
- Owning a regional profit-and-loss account for a team of counsellors.
- Leading a team of 80-100 counsellors by demonstrating leadership skills, building teams, driving metrics, and creating an excellent work culture.
- Collaborating with colleagues to develop short and long-term strategies for customer acquisition and business growth.
- Auditing operations, implementing initiatives, and managing teammates efficiently.
- Leveraging independence and decision-making autonomy to drive team growth by owning end-to-end processes from initial engagement to conversion.
Ideal candidates would have:
- 5+ years of experience in education services.
- 10-12 years of experience managing P&L with a team of 50+ professionals.
- Experience scaling teams and designing processes across multiple organisations, with a strong grasp of technology.
- Exceptional operational excellence skills - defining, monitoring, and improving processes and metrics.
- Competence in managing multiple stakeholders across the business, channel partners, and counsellors.
- A strong ability to build client and non-client support through application process compliance.
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