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Senior Customer Success Manager
1 week ago
The Senior Manager of Customer Success at Frido will play a pivotal role in building and managing a world-class customer success function.
- Strategic Leadership: Develop and execute customer success strategies to ensure customer satisfaction, retention, and loyalty.
- Team Management: Build, train, and mentor a high-performing customer success team to deliver an exceptional customer experience.
- Cross-Functional Collaboration: Partner with product, marketing, and sales teams to gather customer insights and influence product development, promotions, and campaigns.
