Senior Quality Assurance Associate

3 weeks ago


Pune, Maharashtra, India WNS Global Services Full time
About the Role

WNS Global Services is seeking a highly skilled Quality Management Professional to join our team in Pune, India.

This role offers an exciting opportunity for a dynamic individual to drive quality initiatives and contribute to the success of our organization.

Job Summary

We are looking for a seasoned Quality Assurance Associate to lead process documentation, sampling strategies, and root cause analysis. The ideal candidate will possess excellent communication skills, people management expertise, and experience with ISO standards.

The successful candidate will work closely with Business Managers and Quality Assurance Managers to facilitate projects and initiatives. This role requires strong analytical and problem-solving skills, as well as the ability to drive process compliance and conduct audits.

A key aspect of this position is providing timely reports and updates to internal and external stakeholders, ensuring seamless collaboration and communication within the team.

Key Responsibilities:
  • Conduct process documentation and reviews according to ISO standards
  • Develop and implement sampling strategies for quality improvement
  • Analyze data and identify root causes of process defects
  • Drive process compliance and conduct audits
  • Provide training on quality-related topics and lead open forums for best practice sharing
Requirements:

To be successful in this role, you should have:

  • Bachelor's degree in Commerce or above
  • Minimum 2 years of experience in quality assurance or a related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and collaboratively as part of a team
What We Offer:

At WNS Global Services, we offer a competitive salary range of ₹8-12 lakhs per annum, depending on experience and qualifications.

This role also offers opportunities for career growth and professional development, as well as a comprehensive benefits package.

We are committed to creating a positive work environment that values diversity, inclusion, and employee well-being.



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