Senior Quality Assurance Specialist

1 month ago


Pune, Maharashtra, India WNS Global Services Full time
Job Summary

We are seeking a highly motivated and experienced Senior Quality Assurance Specialist to join our team at WNS Global Services in Pune, India. The successful candidate will have a strong background in quality management and a proven track record of driving process improvements.

About the Role

This is an exciting opportunity for a qualified professional to take on a leadership role in our transactional quality team. As a Senior Quality Assurance Specialist, you will be responsible for conducting process documentation, reviewing sampling strategies, and driving process compliance. You will also conduct audits, root cause analyses, and provide quality-related trainings to our team members.

You will work closely with our business leaders and subject matter experts to identify areas for improvement and develop strategic plans to drive quality excellence throughout our organization.

Key Responsibilities
  • Conduct process documentation as per ISO standards
  • Review and improve sampling strategies in the team
  • Drive process compliance and conduct regular audits
  • Conduct root cause analysis for process improvements
  • Develop and implement quality-related training programs
Requirements

To be considered for this role, you must have:

  • A Commerce Graduate degree or above
  • At least 2 years of total work experience with 1 year of experience in either Procure-to-Pay (p2p), Order-to-Cash (o2c), or Record-to-Report (r2r) domains
  • Strong knowledge of quality management systems and ISO standards
  • Excellent communication and people management skills
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of ₹8.5 lakhs - ₹10.5 lakhs per annum, depending on experience
  • Ongoing opportunities for professional growth and development
  • A collaborative and dynamic work environment
Estimated Salary: ₹9,00,000 per annum

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