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International Customer Advocate
2 weeks ago
A career opportunity exists at Angaraa, a luxury jewellery brand that operates globally. The successful candidate will bring experience from the international market and have a strong background in customer service.
This position demands a highly skilled professional who is able to develop trust with customers and drive initiatives to continually enhance the Angaraa experience.
Main tasks involve:
- Establishing strong relationships with customers based on trust and open communication
- Recognizing and promoting opportunities to elevate the Angaraa experience
- Maintaining high levels of customer satisfaction, reducing turnover, and boosting loyalty
- Offering tailored product solutions to meet sales objectives
- Fostering long-term customer loyalty across current and future transactions
- Ensuring the customer's perspective is represented and solutions are implemented to improve the experience
- Exploring innovative strategies to increase customer value
- Working collaboratively with internal teams to address customer concerns
- Developing innovative solutions to enhance products and services
