ServiceNow ITSM Technical Lead

1 week ago

Rajahmundry, Andhra Pradesh, India beBeeTechnicalLead Full time ₹ 14,32,000 - ₹ 23,57,000

Job Summary:

The ideal candidate will have a strong background in ServiceNow ITSM, with expertise in developing and implementing technical solutions using the ServiceNow platform.

Key Responsibilities:

  • Develop and implement technical solutions using ServiceNow's ITSM modules
  • Work with business stakeholders to analyze and review detailed business and technical requirements
  • Develop custom software/app solutions as required through scripting and software development
  • Manage BAU tasks and provide value-based assessments and workshops to help maximize business results from ServiceNow software

Requirements:

  • At least 3-5 years of ServiceNow ITSM, custom app development experience, configuring ServiceNow ITSM modules, Portal, front-end
  • Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations
  • Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources
  • Expertise in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies

Desired Qualifications:

  • ServiceNow CIS-ITSM, CSA, CAD, or any other mainline certification (any two)
  • NOW Platform Development(must)
  • ITIL v4 Certified(optional)

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