Senior Application Architect

13 hours ago

Rajahmundry, Andhra Pradesh, India beBeeServicenow Full time ₹ 28,00,000

About the Role

We seek a seasoned ServiceNow Developer to assume key responsibilities in implementing and optimizing various workflows, configuring Discovery schedules, and enhancing probes and patterns to support complex infrastructure and cloud environments.

Key Responsibilities:

  • Develop and refine Incident, Problem, Change, and Service Request Management workflows in accordance with business requirements.
  • Configure and update Discovery schedules for efficient CI identification and population.
  • Enhance Discovery probes and patterns to accommodate complex infrastructure and cloud environments.
  • Promote platform improvement through iterative enhancements, user feedback incorporation, and performance tuning.
  • Customize form layouts, fields, and user interfaces to ensure data consistency and usability across modules.
  • Tailor CAB Workbench functionality to support automated workflows and board operations.
  • Design and develop robust REST/SOAP API integrations with external systems.
  • Manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency.
  • Customize the Employee Center portal to enhance branding, content delivery, and user engagement.
  • Create reports and dashboards to facilitate performance tracking and transparency.
  • Analyze platform issues using advanced scripting skills and resolve defects promptly.
  • Collaborate with product owners and stakeholders to deliver scalable, maintainable solutions.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • ServiceNow training in ITSM, Discovery, and scripting modules.
  • Minimum of 3 years of hands-on experience in ServiceNow development.
  • Proven track record with ServiceNow ITSM modules and Discovery implementation.
  • Experience with form customization, API integration, and dashboard creation.
  • Demonstrated ability in troubleshooting platform issues and scripting errors.

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