High-Stakes Test Center Operations Manager

1 week ago

Mangalore, Karnataka, India beBeeOperations Full time ₹ 8,00,000 - ₹ 15,00,000
Operations Coordinator Job Description

The Operations Coordinator will play a key role in ensuring the smooth operation of our High-Stakes Test Centers.

Key Responsibilities:

  • Coordinate scheduling across the HSTC network, reviewing upcoming availability and capacity requirements.
  • Collaborate with Workforce Management team on Speaking Examiners' allocation forecast.
  • Monitor the utilization of HSTCs and recommend adjustments or expansions based on demand.
  • Manage accurate submission of invoices for HSTCs, verifying exam volumes and facilitating timely payments.
  • Coordinate with internal teams to manage unforeseen events, ensuring minimum impact on candidates and stakeholders.
  • Oversee CCTV monitoring across HSTCs to ensure ongoing compliance with regulatory standards.
  • Handle requests from HSTCs regarding changes in setup or personnel, directing them to the appropriate internal teams.
  • Proactively identify and communicate quality-related observations or opportunities for improvement to the relevant teams.
  • Conduct visits to High-Stakes Test Centers to assess operations, ensure adherence to company standards, and provide on-site support for continuous improvement.

Requirements:

  • Bachelor's degree in business administration, operations management, or a related field preferred.
  • 1-3 previous working experience in a multi-cultured environment would be considered a plus.
  • Excellent attention to detail.
  • Excellent command of the English Language (Level C2). Extra languages desired.
  • Advanced computer literacy is required. ECDL Advance level certification is desirable.
  • Clear and effective communication skills, both written and verbal.
  • Strong organizational and time-management skills.
  • Ability to work under pressure and meet tight deadlines.
  • Experience in liaising with multiple teams and departments.
  • Strong focus on compliance, ensuring all processes and communications adhere to relevant regulations, company policies, and industry standards.
  • Flexibility to travel as required to support operational needs.

  • Command Center Manager

    2 days ago

    Mangalore, Karnataka, India CMS Info Systems (CMS) Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    JD For Command Center ManagerKey ResponsibilitiesOperational ManagementOversee day-to-day operations of the e-Surveillance Command Center (ESCC).Ensure round-the-clock monitoring of all sites through CCTV, NVRs, alarms, and other surveillance systems.Monitor alerts and ensure timely incident detection, verification, and escalation.Define and enforce Standard...

  • Telecom Operations Manager

    1 week ago

    Mangalore, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 18,00,000

    Telecom Operations Manager JobWe are seeking a highly skilled Telecom Operations Manager to lead our team in delivering exceptional customer interactions and streamlining operations. The ideal candidate will have expertise in cloud-based contact center solutions, strong leadership skills, and the ability to collaborate with senior management to develop...

  • Technical Center Head

    1 week ago

    Mangalore, Karnataka, India beBeeLeadership Full time ₹ 1,94,40,000 - ₹ 2,51,20,000

    Job Title: Senior Technical Operations ManagerRole Overview:We are seeking a senior leader to head our technical center, managing a team of 100+ professionals. The center head will drive strategy, delivery, innovation, and people management to ensure operational excellence and business growth.Key Responsibilities:Lead and manage a technical staff team.Ensure...

  • Center Manager

    2 days ago

    Mangalore, Karnataka, India Auxilium Skills Academy Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview: We are seeking a highly motivated and dedicated individual to join our organization as a Centre Manager for our Skill Development Centre for Underprivileged Children in Mangalore, Karn. As the Centre Manager, you will be responsible for overseeing the day-to-day operations of the center, ensuring the smooth running of various programs and...

  • Claim Center Software Tester

    1 week ago

    Mangalore, Karnataka, India beBeeQuality Full time ₹ 20,00,000 - ₹ 25,00,000

    Software Quality Assurance RoleDeliver high-quality software solutions and foster innovation in a collaborative environment.Develop expertise in Software Development Life Cycle (SDLC) and Testing Life Cycle (STLC)Prior experience in Agile projects and processesEffectively communicate user stories to stakeholdersAt least 5 years of testing...

  • Data Center Backup Specialist

    1 week ago

    Mangalore, Karnataka, India beBeeBackup Full time ₹ 12,00,000 - ₹ 17,50,000

    We are seeking an expert in data center backup and recovery to manage and troubleshoot complex systems.Develop and implement backup strategies for high availability and disaster recovery.Troubleshoot issues related to backup jobs, tape libraries, and storage systems.Test backup and recovery processes to ensure seamless data integrity and...

  • Cybersecurity Operations Center Expert

    1 week ago

    Mangalore, Karnataka, India beBeecybersecurity Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Are you an expert in threat detection and response?Job Description:This is a full-time position, requiring 24x7 monitoring of enterprise customers from the Security Operations Centre in Hyderabad, India.Eyeball monitoring and incident detailing.Incident analysis, data collection, and report preparation.Alert monitoring, alert analysis, observables...

  • Chief Operations Manager

    2 weeks ago

    Mangalore, Karnataka, India beBeeOperations Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Overview:We are seeking a seasoned Operations Director to spearhead the development and implementation of high-performance dashboards, scorecards, and trackers. This key role involves collaborating with technical teams to refine and deploy operations tools, ensuring seamless performance monitoring.Key Responsibilities:Dashboards and Scorecards: Design...

  • SAP Business Solutions Test Manager

    1 week ago

    Mangalore, Karnataka, India beBeeTestManagement Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Business Operations Expertise: Drive Test Management ExcellenceSolution Manager - Test Management Role Overview• Develop and execute comprehensive test management strategies to ensure high-quality business solutions.• Collaborate with cross-functional teams to align testing activities with project timelines and objectives.• Utilize industry-leading...

  • Data Center Solutions Engineer

    6 days ago

    Mangalore, Karnataka, India beBeeCisco Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job SummaryAs a seasoned data center expert, you will play a pivotal role in designing and implementing cutting-edge Cisco infrastructure solutions. This exciting opportunity involves hands-on deployment, migration, and support of complex projects.The ideal candidate will possess in-depth technical expertise across core data center technologies, strong...