Senior Team Manager

7 days ago

Vadodara, Gujarat, India beBeeLeader Full time ₹ 9,00,000 - ₹ 18,00,000
Lead International Team

The ideal candidate will have at least 5 years of experience in leading teams and be proficient in English, both written and verbal. They must also possess strong communication skills, as they will be working closely with team members to achieve goals.

Our company is seeking a highly skilled individual who can effectively manage a team of 10-15 members or more. The successful candidate will need to demonstrate a deep understanding of key performance metrics such as Shrinkage, Attrition, AHT, NPS, and CSAT.

A key aspect of this role is the ability to present MBR, QBR, and WBR reports to senior management. The ideal candidate should be confident and able to articulate complex information in a clear and concise manner.

In addition to these skills, the successful candidate will come from a BPO industry background and have a graduation degree. If you are a motivated and results-driven leader looking for a new challenge, we encourage you to apply for this exciting opportunity.

  • Leading international teams
  • Team management
  • Communication skills
  • Leadership
  • Performance metrics
  • Presentations

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