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Senior Cross-Functional Program Lead
2 weeks ago
Our organization is seeking an experienced Program Manager to enable and manage oversight of all Line of Business (LoB) programs and initiatives. As a seasoned professional, you will drive a combination of strategic and operational programs necessary for LoB growth and performance management.
The role ensures oversight on all aspects of program governance, dashboard creation and maintenance, and administrative functions for the LoB. You will operate with an execution mindset and structured cadence within and across functions.
Key Responsibilities- Develop, implement, and maintain program governance frameworks, policies, and procedures to ensure consistency and compliance across all identified programs & initiatives.
- Establish and manage reporting structures, including regular status updates, risk assessments, and issue tracking.
- Facilitate program governance meetings, ensuring clear agendas, documented minutes, and effective follow-up on action items.
- Manage and maintain program documentation repositories, ensuring information is accurate, accessible, and up-to-date.
- Design, develop, and maintain LoB dashboards and reports to visualize key performance indicators (KPIs), progress against goals, and potential risks.
- Collaborate with LoB and cross-functional leads / stakeholders to identify reporting needs and translate them into effective dashboard solutions.
- Provide regular and ad-hoc reports to program leadership and stakeholders on LoB performance and initiatives, status, risks, and issues.
- Manage program-related administrative tasks, including scheduling meetings, managing calendars, and coordinating logistics.
- Support the onboarding and offboarding processes for program team members.
- Process invoices, track budgets, and assist with financial reporting as needed.
- Assist with the creation of presentations, reports for internal consumption and Vi stakeholder.
- 8 to 10 years of experience, with at least 5 years in a position managing cross-functional teams.
- Systems and process orientation.
- Problem-solving skills, out-of-the-box thinking, and managing complex internal and external stakeholder relationships.
- Strong proficiency in creating and managing dashboards using relevant tools (e.g., Tableau, Power BI, Excel).
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Office productivity tools (Google workspace/Microsoft Office) with command in Excel and Power Point.
- Experience with project management software and tools (e.g., Jira, Confluence, Asana) is a plus.
- Good blend of business acumen and technology.
- Strong Program Management practices and digital journey.
- Must have technical/professional qualifications: Management graduate/postgraduate.
- Program Management Certifications.