Customer Service Representative

4 weeks ago


Chandigarh, Chandigarh, India Mind Benders Pvt. Ltd. Full time

Key Responsibilities:

We are seeking a skilled Customer Service Representative to join our team at Mind Benders Pvt. Ltd. The ideal candidate will be responsible for:

  • Staying updated on our offerings and products
  • Answering inbound and outbound calls
  • Updating client contact details
  • Encouraging clients to purchase our items
  • Addressing client inquiries and grievances
  • Recording important conversation details
  • Communicating sales acceptances to our sales team
  • Recording sales attempts
  • Attending team meetings to discuss progress and performance expectations

Requirements:

  • Graduation (candidates waiting for results can also apply)
  • Prior experience in telecalling (added advantage)
  • Proficiency in CRM tools like Zoho and Microsoft productivity tools
  • Fluency in English and Hindi
  • Completion of a sales training program (preferred)
  • Computer literacy with experience in Excel
  • Superb verbal communication skills
  • Ability to adapt communication style
  • Superb interpersonal, research, and record-keeping skills
  • Capacity to receive critique

Who Can Apply:

  • Those who are energetic and passionate to earn
  • Team players and self-starters
  • Those ready to make daily calls
  • Those who can seize opportunities to upsell our products
  • Those who can start working immediately
  • Those with relevant interests and skills
  • Women wanting to start/ restart their career/ on a career break

Perks:

  • Day shift from 9:30 AM to 6:30 PM IST
  • Incentives based on sales (can earn more than fixed salary)
  • Quarterly Performance Bonus
  • Extra Monthly Bonus
  • Fixed Sunday offs

Number of Openings: 30

Location: Work from office - located at V.I.P. Road, Zirakpur

Salary: Upto 21K INR per month (18K INR during probation and 21K INR post probation with sales target)



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