Biopharma Product Application Specialist
6 days ago
The Opportunity:
Avantor Fluid Handling (AFH) division provides innovative solutions for bio-pharmaceutical manufacturers across every step of the bioprocess workflow. The division offers a range of products, including Masterflex Peristaltic pumps, Tubing, and SU products, to support the bioprocessing needs of customers.
This role is responsible for leading the development and execution of a technical engagement strategy that aligns with the global and cross-functional goals of the AFH division. The successful candidate will provide guidance based on their past technical experience and in-depth knowledge of the upstream process and chromatography purification downstream process.
Key Responsibilities:
- Develop and execute a technical engagement strategy to support the positioning of Masterflex pumps and tubing in customer process workflows.
- Provide technical guidance and support to commercial sales colleagues, product managers, and R&D scientists to meet business goals.
- Manage and prioritize technical engagements in the field, including customer meetings and product demonstrations.
- Support sales team members in customer engagement activities, such as product training and technical support.
- Track and trend metrics related to technical customer engagements for the India sales team.
- Partner with marketing, product management, and R&D to support the development of applications data for new and existing products and services.
- Drive innovation and support the continuous improvement of AFH and service offerings.
- Compile and analyze Voice of Customer to identify unmet customer needs and pain points.
- Understand and communicate the competitive landscape and potential for future products and services to marketing and product management.
- Maintain a current understanding of industry trends by attending scientific conferences, trade shows, and reviewing literature, and communicate findings accordingly.
Requirements:
- Bachelor's or Master's degree in Life Sciences (Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, Engineering).
- Minimum of 5 to 10 years industry experience in life sciences – Biopharma industry, including relevant knowledge across the workflow.
- Experience working with external customers within the Biotech, Biologics, Life Sciences, and/or Biopharmaceutical industries in a technical, engineering, or manufacturing capacity.
Why Avantor?
Avantor is a global leader in the life sciences industry, providing innovative solutions to support the bioprocessing needs of customers. We are committed to helping our employees grow their careers and achieve their goals through our diverse, equitable, and inclusive culture. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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