Admissions Officer

We are seeking a skilled Admissions Officer to handle various administrative and operational tasks related to course enrollment and certificate issuance.

This role requires an organized and detail-oriented individual who can work effectively with diverse teams to facilitate the efficient management of pre- and post-enrollment activities.

• Application Review: Review and evaluate applications for course enrollment, ensuring timely processing and decision-making.
• Communication Management: Manage all communications related to refunds, deferments, and certificate issuance, providing exceptional customer service.
• Team Collaboration: Collaborate with Marketing, Sales, and Program Support teams to ensure timely responses to participants' queries.
• Reminder Management: Oversee all reminders related to pending payment installments, ensuring prompt follow-up and resolution.
• Certificate Creation: Design and create certificate templates according to affiliated schools' requirements.
• Reporting: Develop and circulate key reports to relevant stakeholders, facilitating informed decision-making.

• Experience: 2-5 years of proven experience as an Admissions Officer or equivalent position.
• Work Schedule: Work 5 days a week, with a rostered week-off and occasional weekend working.
• Teamwork: Ability to work effectively with diverse and multi-disciplinary teams.
• Organizational Skills: Excellent time-management and organizational skills, with attention to detail.
• Tech Savviness: Proficient in MS Office, with ability to learn new technologies quickly.
• Communication: Outstanding verbal and written communication skills, with ability to multitask and maintain efficiencies.

Emeritus provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment without regard to protected characteristics.

The company is committed to teaching the skills of the future, making high-quality education accessible and affordable worldwide through collaborations with top-tier universities.

This role offers an exciting opportunity to join a dynamic team and contribute to the success of Emeritus's mission. With over 1,800 employees globally and offices in multiple locations, we provide a collaborative and inclusive work environment that fosters growth and development.

The estimated annual salary for this role is around $55,000-$65,000, depending on location and experience.