
Senior Live Event Technicians
1 day ago
We are seeking highly skilled and customer-focused Resident AV Engineers to join our team. The role involves managing, supporting, and maintaining AV systems to ensure seamless day-to-day operations of meetings, conferences, and events.
Key Responsibilities:- Onsite AV Operations
- Provide daily support for all AV-enabled meeting rooms, conference spaces, and event areas.
- Set up, test, and operate AV equipment (video conferencing, projectors, displays, microphones, speakers, control systems, etc.).
- Provide live event support including presentations, hybrid meetings, and townhalls.
- Technical Support & Troubleshooting
- Diagnose and resolve AV system issues in real-time with minimal disruption.
- Coordinate with remote support teams and vendors for escalations.
- Perform routine checks, system reboots, and preventive maintenance.
- System Administration
- Manage and monitor AV equipment health, firmware updates, and usage reports.
- Ensure VC platforms (Zoom, MS Teams, Webex, etc.) integrate smoothly with in-room technology.
- Maintain asset records, documentation, and SOPs.
- Client Relationship & Communication
- Act as the primary onsite AV contact for clients.
- Provide technical guidance and training to end-users.
- Deliver a consistent, professional experience aligned with client expectations.
- Strong knowledge of AV systems: Crestron, AMX, Extron, Poly, Cisco, Logitech, Biamp, QSC, Shure, etc.
- Proficiency in video conferencing platforms: Zoom, MS Teams, Webex.
- Familiarity with AV over IP, signal flow, DSPs, and control systems.
- Hands-on AV support experience required with Polycom, Logitech, and Videowall Controller technology.
- Experience in live event production and hybrid meeting setups.
- Excellent troubleshooting and problem-solving ability.
- Strong communication and customer service orientation.
- Ability to work independently and handle pressure in live environments.
Immediate consideration will be given to those who can demonstrate these skills and qualifications.
Apply by sending your resume to the designated email address.
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