Senior Account Manager: Event Solutions

10 hours ago


Salem, Tamil Nadu, India beBeeClient Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Client Servicing Lead: Events

Maximus Events is seeking a seasoned Client Servicing Lead to manage client relationships, drive business growth, and deliver exceptional event solutions.

Key Responsibilities
  • Build strong, trusted relationships with key clients as primary point of contact.
  • Lead and mentor the client servicing team, ensuring alignment on client needs, deliverables, and expectations.
  • Collaborate with internal departments for seamless project execution.
  • Translate client briefs into actionable strategies, proposals, and event concepts.
  • Drive business development by identifying upselling and cross-selling opportunities within existing accounts.
  • Manage end-to-end client lifecycle from pitch presentations and negotiations to on-ground delivery and post-event feedback.
  • Ensure high-quality deliverables meet timeliness and budget adherence standards.
  • Anticipate client needs and provide proactive solutions to enhance satisfaction and retention.
  • Track client satisfaction, resolve escalations, and provide regular updates to senior management.
  • Prepare post-event reports and presentations capturing impact, ROI, and learnings.
Requirements
  • 8–12 years of client servicing experience in events, MICE, or experiential marketing industry.
  • Strong background in handling corporate clients and large-format projects.
  • Proven experience in leading and mentoring high-performing teams.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Ability to work in a fast-paced environment, handling multiple accounts simultaneously.
  • Willingness to travel for client meetings and event execution.


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