Cloud Operations Expert

Cloud Engineer Position

We are seeking a skilled Cloud Engineer to join our team. This role will be critical in ensuring the availability, reliability, and performance of our platform services and applications.

The ideal candidate will possess expertise in Kubernetes, cloud operations, and a passion for optimizing complex distributed systems. You will be instrumental in running our production environment, responding to critical incidents, and driving continuous improvement in system reliability and efficiency.

Key Responsibilities:

• Platform Reliability & Availability: Run the production environment by proactively monitoring availability and taking a holistic view of system health for our cloud-based platforms.
• Improve the reliability and quality of the system through automation, process refinement, and best practices.
• Measure and optimize system performance to ensure efficient resource utilization and optimal user experience.
• Ensure services are available and monitor critical applications and related services to guarantee system availability.
• Cloud Operations & Kubernetes Management: Design, deploy, and manage Kubernetes clusters and related cloud infrastructure for application deployments.
• Implement and maintain containerization strategies and orchestration best practices.
• Manage and troubleshoot Robin storage solutions within the Kubernetes environment.
• Implement and manage CI/CD pipelines for cloud-native applications.
• Responsible for cloud resource provisioning, scaling, and cost optimization.
• Collaborate with developers when issues arise and provide immediate technical insights and support.
• Lead Problem Management efforts, including Root Cause Analysis, for complex incidents affecting our platforms.
• Identify bugs and work with development teams to prioritize and implement fixes.
• Implement and maintain robust monitoring, logging, and alerting solutions for cloud infrastructure and applications.
• Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for critical services.
• Develop and implement automation scripts and tools to streamline operational tasks, deployments, and incident response.
• Evaluate and integrate new tools and technologies to enhance operational efficiency.
• Provide training and mentorship to junior team members on cloud technologies and engineering practices.

Technical Requirements:

• Deep expertise in Kubernetes, including cluster deployment, management, and troubleshooting.
• Proficiency in Cloud Platforms, such as AWS, Azure, or GCP.
• Containerization Technologies, including Docker and containers.
• Robin Storage, including hands-on experience with Robin.io.
• Infrastructure as Code (IaC), including Terraform and Ansible.
• Scripting & Automation, including Python, Go, Bash, or similar.
• Monitoring & Logging Tools, including Prometheus, Grafana, ELK Stack, Splunk, or Datadog.
• CI/CD Tools, including Jenkins, GitLab CI/CD, Argo CD, or similar.
• Operating Systems, including Linux expert-level knowledge.
• Networking Fundamentals, including TCP/IP, DNS, Load Balancing, Firewalls, VPNs, and advanced network concepts relevant to telecom.
• Telecommunications Network Knowledge, including Radio Access Network (RAN) architecture and Core Network functions.

Qualifications:

• Education: Bachelor's degree in computer science, Engineering, or a related field.
• Experience: Minimum of 5-6 years of experience in a Cloud Engineering, DevOps, or SRE role, with a significant focus on Kubernetes and cloud operations.
• Problem-Solving: Exceptional analytical and problem-solving skills, with a methodical approach to debugging complex distributed systems.
• Communication: Excellent verbal and written communication skills, capable of effectively collaborating with technical and non-technical stakeholders.
• Proactive Mindset: Ability to anticipate issues, identify risks, and propose preventative solutions.

Benefits:

Our company offers a dynamic and supportive work environment, opportunities for growth and professional development, and a competitive compensation package.

How to Apply:

Interested candidates should submit their resumes and cover letters to our email address.