
Senior Cyber Security Operations Manager
3 days ago
The Network and Enterprise Cyber Security Lead will be responsible for overseeing all aspects of the Network and Cyber Security delivery. This includes ensuring that the delivery meets customer needs, resource planning, staffing needs, cost estimation, budget development and cost control, implementing strategies to improve service delivery, lead career development and succession management efforts to ensure employee retention, motivation and engagement.
Key Responsibilities:
- Lead and manage the day-to-day operations of a team of 350+ professionals in Network and Cyber Security.
- Develop, implement and continuously improve the strategy for Network and Cyber Security services in alignment with organizational goals and requirements.
- Oversee the planning, execution, and delivery of Network and Cyber Security services.
- Drive operational excellence by monitoring and analyzing performance metrics to assess the effectiveness and efficiency of the delivery.
- Identify areas of improvement and implement necessary changes to enhance the delivery of Network and Cyber Security services.
- Continually monitor and analyze market trends to identify opportunities and challenges.
- Work closely with other leads and teams to share best practices and ensure a consistent approach across all locations.
- Provide guidance and support to team members, fostering an environment of continuous learning and improvement and cultivating diversity and an inclusive workplace.
- Support the creation and updates of career pathways to increase organization skills and knowledge in Network and Cyber Security.
- Ensure compliance with industry regulations, policies, and incorporate ESG principles into the delivery.
Experience:
- Several years of experience in the IT industry, preferably in network or cyber security, with a significant portion of that in a leadership or management role.
Industry Knowledge:
- Deep understanding of the Network and Cyber Security industry, including the latest trends, challenges, and opportunities.
Leadership Skills:
- Ability to lead and motivate a team, manage performance, and develop talent.
Client Relationship Management:
- Experience in managing client relationships, understanding client needs, and delivering high-quality service.
Operational Excellence:
- Knowledge of operational best practices in the Cyber Security industry, including process improvement, quality management, and performance metrics.
Financial Acumen:
- Understanding of financial management principles, including budgeting, forecasting, and financial analysis.
Communication Skills:
- Excellent verbal and written communication skills, with the ability to communicate effectively with clients, team members, and other stakeholders.
Change Management:
- Experience in managing change, including implementing new processes, systems, or strategies, and leading teams through change.
Cultural Awareness:
- Understanding and respecting cultural differences is crucial in a global environment. Experience in managing multicultural teams or working with international clients can be beneficial.
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