Data-Driven Transformation Specialist

Job Title: Business Intelligence Expert

Job Summary:

We are seeking a highly skilled and experienced Business Intelligence Expert to join our team. This individual will play a pivotal role in shaping the next phase of our digital transformation journey, helping us to leverage data insights to inform business decisions.

The ideal candidate will have a deep understanding of business processes and the ability to influence decision-making through insightful, predictive dashboards. They will work closely with functional heads to understand workflows, KPIs, and process drivers, translating this information into structured metrics that reflect both operational performance and strategic objectives.

• Key Responsibilities:

1. Process & Metric Understanding:

Partner with functional heads to deeply understand workflows, KPIs, and process drivers. Translate these into structured metrics that reflect both operational performance and strategic objectives.

2. Advanced Analytics & Dashboard Development:

Design and build interactive dashboards using Tableau with drill-downs, dynamic filters, and executive summaries. Incorporate diagnostic, predictive, and prescriptive analytics to move beyond descriptive reporting.

3. Insight Generation:

Analyze trends, variances, and patterns to uncover actionable insights. Recommend process improvements, performance enhancements, or risk mitigations backed by data.

4. Data Integration & Automation:

Integrate data from multiple sources (ERP – Microsoft Dynamics BC, Salesforce, HRMS, SQL DBs, Excel, Data Lake). Collaborate with IT/Data Engineering to automate pipelines and ensure data governance and integrity.

5. Cultural Change Agent:

Drive a dashboard-driven decision-making mindset across the organization—coach departments on interpreting insights and leveraging dashboards for operational and strategic choices.

6. Documentation & Collaboration:

Maintain comprehensive documentation, including data dictionaries, KPI definitions, and dashboard user manuals. Lead or contribute to cross-functional analytics, automation, or digital transformation projects.

Required Skills & Qualifications:

• BI Tools:

Tableau (Mandatory): Strong experience designing interactive dashboards using Tableau Desktop, publishing and managing them via Tableau Server or Tableau Cloud. Proficiency in Tableau Prep for data cleaning, reshaping, and prep workflows.

• Data Handling:

SQL (Mandatory): Strong in writing complex queries, joins, and subqueries, as well as optimizing for performance—Excel (Advanced): Pivot tables, Power Queries, and integrations with Tableau.

• Data Integration & Pipelines:

Experience connecting Tableau to diverse data sources: ERP (e.g., Business Central), Salesforce, flat files (Excel/CSV), and on-prem databases. Familiarity with building basic data pipelines using tools like Power Query, Dataflows, or scripting-based ETL (e.g., Python scripts or SQL-based ETL jobs).

• Analytics:

Exposure to fundamental statistical analysis and forecasting techniques. Capability to integrate calculated fields, parameters, sets, and LOD expressions in Tableau to enable dynamic insights.

• Documentation, Storytelling & Collaboration:

Ability to document KPI definitions, data dictionaries, and dashboard usage guides with clarity and structure. Strong capability to tell a compelling business story using dashboards and PowerPoint presentations, tailored for leadership teams.

Benefits:

• A pivotal role in our data-driven transformation journey

• Exposure to end-to-end analytics — from raw data to boardroom decision impact

• Opportunity to collaborate closely with senior leadership and cross-functional teams

• Access to digital initiatives like ERP modernization, data lake development, and AI-readiness projects

• A culture that values ownership, innovation, and continuous learning

Qualifications:

- Bachelor's or Master's degree in Data Science, Business Analytics, Engineering, Statistics, or related field

- 4–6 years of relevant experience in BI, data analytics, or insights roles

- Proven ability to work with business leaders, understand processes, and translate into meaningful KPIs and dashboards

- Excellent written and verbal communication skills with a business storytelling mindset

- Experience in manufacturing, healthcare, or regulated industries is an added advantage