Customer Engagement Specialist

7 days ago


Ahmedabad, Gujarat, India Technocruitx Universal Services Pvt. Ltd. Full time

Job Title: Patient Collections Representative

  • Job Summary: We are seeking a skilled Patient Collections Representative to join our team at Technocruitx Universal Services Pvt. Ltd.
  • Responsibilities:
    • Call patients on assigned accounts to understand payment schedules.
    • Follow up with patients on overdue accounts to ensure timely payments.
    • Create weekly/monthly collection reports to track progress.
    • Respond to patient queries in a professional manner.
    • Raise exceptions for client/supervisor review before making decisions.
  • Requirements:
    • Excellent English communication skills (verbal and written).
    • Ability to empathize with patients and facilitate solutions.
    • Detail-oriented, analytical, and problem-solving skills.
    • Quick learner with ability to learn new tools.
    • Multitasking and working under pressure with minimal supervision.
  • Benefits:
    • Friendly work environment.
    • Fixed shifts.
    • 5-day workweek.
    • Work from office only.


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