Customer Engagement Specialist
7 days ago
Job Title: Patient Collections Representative
- Job Summary: We are seeking a skilled Patient Collections Representative to join our team at Technocruitx Universal Services Pvt. Ltd.
- Responsibilities:
- Call patients on assigned accounts to understand payment schedules.
- Follow up with patients on overdue accounts to ensure timely payments.
- Create weekly/monthly collection reports to track progress.
- Respond to patient queries in a professional manner.
- Raise exceptions for client/supervisor review before making decisions.
- Requirements:
- Excellent English communication skills (verbal and written).
- Ability to empathize with patients and facilitate solutions.
- Detail-oriented, analytical, and problem-solving skills.
- Quick learner with ability to learn new tools.
- Multitasking and working under pressure with minimal supervision.
- Benefits:
- Friendly work environment.
- Fixed shifts.
- 5-day workweek.
- Work from office only.
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