Customer Experience Advocate

3 days ago

Delhi, Delhi, India beBeeCustomerCentric Full time ₹ 15,00,000 - ₹ 28,00,000

Key Job Responsibilities:

  • A minimum of two years’ experience in delivering exceptional customer support
  • Outstanding written and verbal communication skills at a native speaking level
  • The flexibility to work flexible hours, weekends, and holidays as required
  • A customer-focused mindset with a genuine passion for helping others and providing excellent service
  • Curiosity and technical aptitude, with an eye for detail and the ability to multitask effectively
  • The ability to communicate clearly and effectively with both internal and external stakeholders
  • Proven problem-solving skills
  • Strong analytical skills
  • Ability to resolve conflicts in a professional and constructive manner

Why this role is important

  • This role is critical in ensuring that our customers receive the highest levels of service and support
  • As a customer support specialist, you will play a key role in helping us to achieve our business objectives and drive growth

What we’re looking for

  • Experience working in a similar role, ideally in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage competing priorities
  • Strong analytical and problem-solving skills
  • Flexibility and adaptability, with a willingness to learn and take on new challenges

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