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Dental Appointment Scheduler
3 weeks ago
Appointment Coordinator Opportunity
">We are seeking an experienced Appointment Coordinator to join our team. The ideal candidate will have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.
The successful Appointment Coordinator will be responsible for:
- Conducting outbound calls to schedule appointments for dental clients in the US.
- Ensuring all scheduled appointments align with client preferences and availability.
- Effectively handling inquiries and providing necessary information about services.
- Maintaining accurate records of calls and appointments in the CRM.
- Meeting performance targets and adhering to call scripts and guidelines.
- Collaborating with the team to optimize appointment booking strategies.
Requirements
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is a plus.
- Able to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
Benefits
This role offers a competitive compensation package linked to performance and appointment booking success.
