Help Desk Operations Team Lead

About the Role:We are seeking a Help Desk Technician to join our IT team at Akshaya IT Business Solutions. As a key member of our support team, you will be responsible for providing technical assistance to our employees, resolving hardware, software, and network issues, and escalating complex problems to senior technicians.Key Responsibilities:Provide...

We are looking for a Help Desk Technician to join our IT team at Gainsight. As a Help Desk Technician, you will be responsible for providing technical support to our end-users, ensuring that their hardware and software issues are resolved efficiently and effectively.You will participate in a 24x5 local and global IT operations model, providing support over...

GlobalData Publications Inc is a leading provider of industry insights and research. We are seeking a skilled Help Desk Associate to join our team and provide exceptional support to our customers.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to join our support team. As a Help Desk Associate, you will be...

Job OverviewWe are currently seeking a seasoned Help Desk Professional to join our team at SKS Enterprises. This role offers the opportunity to work in a fast-paced environment and provide top-notch technical support to our valued customers.As a Help Desk Professional, your responsibilities will include:Responding to customer inquiries and resolving...

We are looking for a Help Desk Specialist to join our team at Tata Consultancy Services Limited. As a Help Desk Specialist, you will be responsible for providing technical support over the phone to our customers.The ideal candidate should have excellent oral and written communication skills, as well as hands-on experience in resolving customer issues related...

Responsibilities : - Serve as the primary point of contact for IT support requests via phone, email, and ticketing system. - Log, categorize, and prioritize incoming support tickets, ensuring timely and accurate resolution. - Provide first-level troubleshooting and resolution for hardware, software, network, and application issues. - Install, configure, and...

Responsibilities :- Serve as the primary point of contact for IT support requests via phone, email, and ticketing system.- Log, categorize, and prioritize incoming support tickets, ensuring timely and accurate resolution.- Provide first-level troubleshooting and resolution for hardware, software, network, and application issues.- Install, configure, and...

Help Desk Technician II The Help Desk Technician II is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. This position will assist clients to leverage technology to solve business problems by being the SPOC (single point of contact) for all technology-related problems, escalating...

What You Will DoYou will be working as a Help Desk Professional in our International Voice process team, where you will handle customer inquiries and resolve issues in a timely and professional manner. Your primary responsibilities will include:- Responding to customer calls and emails in a polite and courteous manner- Resolving customer complaints and...

About the RoleThis Help Desk Technician position is ideal for a highly motivated and organized individual who can multitask and work under pressure to deliver high-quality results.Responsibilities Manage incidents/service requests from start to finish, adhering to SLA and OLA time frames. Provide accurate incident resolution and service request management...

Job Description – Help Desk Support I System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 24 years, our focus on becoming a trusted partner to each client has allowed us to become a $230MM+ company with a pool of...

**Job Description:**We are looking for a highly motivated Help Desk Engineer to join our team at WaferWire Cloud Technologies. As a Support Engineer, you will be responsible for resolving customer technical issues in a timely and efficient manner.Responsibilities:Manage helpdesk tickets for our customers.Diagnose and troubleshoot system issues along with...

Milestone Technologies, Inc. is seeking a Service Desk Technician Lead to assist with Remote Support Team Management for our client. Our goal is to deliver excellent technical support with outstanding customer service and timeliness. This position is part of the IT team so candidates must be passionate about technology and can thrive in a fast paced and...

Paulwin George (Proprietor of Angel And Genie) is expanding its operations and requires a highly skilled Technical Help Desk Specialist to join our team.Job OverviewWe offer competitive compensation and a dynamic work environment for the right candidate.Key Responsibilities:Collaborate with our IT department on deployment and maintenance of voice network...

Company OverviewMilestone Technologies, Inc. is a global leader in IT managed services, partnering with organizations to scale their technology and drive business outcomes. Our employee-first culture focuses on innovation, operational agility, and delivering transformational benefits to IT.We specialize in providing solutions across Application Services,...

ResponsibilitiesProvide first-level technical support to end-users via phone, email, or chat, addressing hardware, software, and network-related issues. Create, update, and close support tickets in the ticketing system, ensuring accurate and detailed documentation of user interactions. Escalate complex problems to higher support tiers, providing detailed...

Milestone Technologies, Inc. is seeking a Service Desk Technician Lead to assist with Remote Support Team Management for our client. Our goal is to deliver excellent technical support with outstanding customer service and timeliness. This position is part of the IT team so candidates must be passionate about technology and can thrive in a fast paced and...

Job DescriptionWe are seeking a highly skilled Service Desk Engineer to join our team in Hyderabad. As a key member of our Service Desk, you will be responsible for providing technical support to customers over the phone and resolving their issues related to End User Computing Devices (Laptop/Desktop/VDI).

Job DescriptionJob descriptionKey ResponsibilitiesEmployee Support:Serve as the first point of contact for employees seeking assistance with HR-related issues and inquiries.Provide accurate information and support on HR policies, procedures, and benefits.Address and resolve employee concerns and escalate issues as necessary.HR Administrative Tasks:Assist...

Job Summary:We are seeking a highly motivated and customer-focused Help Desk Associate to join our team at EnVista. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to our clients.Responsibilities:Client Support: Provide timely and professional technical support to clients via phone, email,...