Left Advisory Specialist

15 hours ago


Bengaluru, Karnataka, India beBeeAnalytical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Left Advisory Specialist

We are seeking an experienced Left Advisor to take on a pivotal role in complaint resolution and management. As a skilled professional, you will utilize your expertise to analyze complex customer complaints and develop effective solutions.

Key Responsibilities:

  • Conduct thorough investigations into customer complaints and provide actionable recommendations
  • Develop and implement corrective actions to address root causes of customer dissatisfaction
  • Maintain accurate and detailed documentation of all complaint resolutions
  • Analyze trends to identify areas for improvement and suggest preventive measures

Requirements:

  • Graduate or postgraduate degree in a relevant field
  • 24 years of experience in complaint management or customer service
  • Strong analytical and documentation skills, with the ability to communicate effectively with stakeholders
  • Excellent problem-solving skills and the ability to work independently

Benefits:

  • Opportunity to work in a dynamic and growing organization
  • Chance to develop and enhance your skills and knowledge in complaint management
  • Collaborative and supportive team environment

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