Outbound Customer Engagement Specialist

2 days ago

Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 4,00,000
Job Overview:

The primary role of this position is to engage with potential clients via phone, handle inquiries, and provide information about our services. This includes maintaining updated client databases, following up on leads, handling inbound and outbound calls, and delivering exceptional customer service.

Key Responsibilities:
  • Establish rapport with clients through strong verbal communication and excellent phone etiquette
  • Manage multiple phone calls efficiently while prioritizing tasks effectively
  • Maintain accurate records of client interactions and update information in CRM software as necessary

Requirements:
We are seeking a highly skilled individual who possesses the ability to work independently and collaboratively as part of a team. A high school diploma or equivalent is required, with additional qualifications in sales or customer service being advantageous. Basic knowledge of architecture and interior design is beneficial but not essential.

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