Customer Service Team Lead
3 days ago
About the Role:
We are seeking an experienced professional to lead our customer service team in metallurgy.
Responsibilities:
- To oversee and direct the customer service team in metallurgy.
- To develop and implement strategies to improve customer satisfaction and loyalty.
- To work closely with cross-functional teams to ensure seamless customer experience.
Job Requirements:
- Bachelor's degree in a relevant field or equivalent experience.
- Minimum 5 years of experience in customer-facing roles, preferably in metallurgy.
- Excellent communication, leadership, and problem-solving skills.
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