Customer Service Team Lead

3 days ago


Jaipur, Rajasthan, India National Engineering Industries Ltd. (NBC Bearings) Full time

About the Role:

We are seeking an experienced professional to lead our customer service team in metallurgy.

Responsibilities:

  • To oversee and direct the customer service team in metallurgy.
  • To develop and implement strategies to improve customer satisfaction and loyalty.
  • To work closely with cross-functional teams to ensure seamless customer experience.

Job Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Minimum 5 years of experience in customer-facing roles, preferably in metallurgy.
  • Excellent communication, leadership, and problem-solving skills.

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