Desktop Support Specialist
1 week ago
Key Responsibilities:
- Deliver technical assistance for desktop-related IT support, ensuring seamless operation of computer systems.
- Provide hands-on support to local users and remote assistance as needed, focusing on resolving issues efficiently.
- Monitor customer satisfaction survey responses and address concerns proactively.
- Demonstrate expertise in Windows support, Outlook support, Active Directory, DNS, and DHCP, driving technical excellence.
- Troubleshoot operating system issues and configure Outlook settings effectively, prioritizing user satisfaction.
About the Role:
This role is ideal for an individual with a strong passion for IT support, particularly in desktop-related areas. As a Desktop Support Engineer at Gig Workplace, you will be part of a dynamic team dedicated to delivering top-notch technical assistance to our users.
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