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Transformation and Operations Director

1 week ago

Bengaluru, Karnataka, India Lenovo Full time
About Lenovo
Lenovo is a global technology powerhouse with a bold vision to deliver smarter technology for all. As the world's largest PC company, we have expanded into growth areas that fuel the advancement of New IT technologies, including server, storage, mobile, software solutions, and services.

We are driven by a passion for innovation and a commitment to building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

About the Role
The Transformation and Operations team plays a key role in driving the success of all IT projects, data integration, and business operations of ecommerce Business in India. The incumbent needs to possess strong expertise in Project and stakeholders management at mid and Senior level.

This role will also be managing Ecommerce operations team to drive business analytics and data integration. The key areas of responsibilities include:
  • Understanding the importance of Annual IT projects management timelines and ability to pick up new projects during the year to support business
  • Working with the Ecomm Director, peer team members within direct team, peer segment team, and AP WW Team

Responsibilities
Transformation:
  • Identifying the key IT projects needed to drive business growth and improve Customer experience
  • Laying down timelines for each IT project and driving sign off with relevant stakeholders in WW on project competition
  • Understanding the cost of each project effort needed and driving approvals with finance
  • Monitoring the progress of each project and cascading progress to key stakeholders
  • Understanding the IT Business projects rolled out by WW and impact of the same on India Ecommerce business
  • Phasing out the implementation of WW projects in India with minimal business interruption during the implementation stage
  • Working with India Ecommerce team members to understand the new business opportunities, affiliate tie-ups, and drive API integration with tighter deadlines

Business Operations:
  • Leading the operations team of 5-6 resources to improve accuracy of Data reporting to help drive effective business decisions
  • Digitizing the data management with WW team
  • Working closely with WW analytics to drive accuracy of DG and business reports
  • Driving data readiness for weekly/monthly reviews and trend analysis of Consumer buying behavior demographics and implementing newest ways of site management
  • Ability to read and analyze site search trends and page performance