
Bilingual Customer Service Team Lead
2 weeks ago
Bilingual Customer Service Team Lead for US Healthcare Sector
Job OverviewThis is a full-time hybrid role for a Bilingual Customer Service Team Lead, based in New Delhi with some work-from-home flexibility.
Key Responsibilities:- Managing team performance and ensuring high levels of customer satisfaction and support
- Facilitating communication between customers and the company
- Ensuring the delivery of exceptional customer service
- Strong skills in Customer Service, Customer Support, and Customer Service Management
- Excellent Customer Satisfaction and Communication skills
- Proficiency in both Spanish and English
- Previous experience in the healthcare sector is an advantage
- Leadership and team management experience
- Strong problem-solving skills and ability to work in a hybrid environment
- Bachelor's degree in Business, Communications, or a related field is preferred
A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact in the lives of others.
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