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Medical Services Director

1 month ago


Delhi, Delhi, India Manipal Hospitals (MHEPL) Full time
Role Summary
Manipal Hospitals (MHEPL) invites applications for the position of Chief Medical Officer to lead our medical services team. This role is ideal for an experienced professional with a strong background in healthcare management and clinical operations.

About Us
As a pioneer in healthcare, Manipal Hospitals has established itself as one of India's top healthcare providers, serving over 7 million patients annually. With a pan-India footprint of 37 hospitals across 19 cities and 14 states, we have a talented pool of over 5,000 doctors and an employee strength of over 20,000. Our commitment to delivering high-quality patient care has earned us recognition as a leader in the industry.

Job Details
- Location: Kolkata
- Experience: 10+ years of experience in healthcare management or related field

Key Responsibilities
- Oversee medical care and clinical service quality at the unit, ensuring compliance with statutory requirements such as MTP, PCPNDT, AERB, and Radiation Safety.
- Analyze department mix, consultant needs, and performance of retainers to optimize clinical outcomes and resource allocation.
- Participate in tariff revisions, clinical compensation, and rationalization of costs to ensure efficient hospital operations.
- Monitor clinician quality, accreditation, and quality assurance services to maintain high standards of patient care.
- Conduct and participate in various medical committees, including Advisory Board, HOD, Infection Control, Ethics, etc., to drive strategic decision-making and improve patient outcomes.
- Oversee quality improvement initiatives, patient safety, and recognition programs to enhance staff engagement and patient satisfaction.
- Manage consultant recruitment, induction, credentialing, contracts, and performance appraisal to ensure seamless integration of new talent into the team.
- Address patient concerns and medico-legal issues in coordination with treating doctors and legal teams to resolve complex cases efficiently.
- Provide clinical input for medico-legal cases and new projects to inform strategic decision-making and improve patient outcomes.
- Engage and motivate team members through training, performance management, and recognition to drive staff engagement and productivity.
- Recommend junior clinical staff and initiate academic activities, including DNB/FNB/Fellowships, to develop future leaders within the organization.
- Ensure doctor training on patient safety and service excellence to promote a culture of continuous learning and improvement.
- Prepare and optimize biomedical equipment budgets and utilization to ensure efficient use of resources.
- Oversee medical records digitization and conduct awareness programs to promote electronic documentation and reduce paperwork.
- Facilitate medical audits and JCI/NABH accreditation to maintain high standards of patient care and quality assurance.
- Manage media relations, government liaison, and support hospital profitability and budget planning to enhance our reputation and drive business growth.

Qualification
- MBBS with MBA/MHA or equivalent qualification in healthcare management or related field.

Estimated Salary Range
₹200,000 - ₹300,000 per month depending on experience and qualifications.

For more details, please visit.