Chief IT Manager

1 week ago

Vellore, Tamil Nadu, India beBeeCybersecurity Full time ₹ 3,60,000 - ₹ 4,20,000
Job Title

A critical role in IT Department management is available at our university, ensuring smooth and efficient technology infrastructure and services operation.

  • This position involves a blend of technical support, system administration, and project coordination.

The successful candidate will contribute to the strategic implementation and maintenance of IT solutions supporting academic, administrative, and research needs of the university community.

Key Responsibilities
  • IT Operations & Support:
    • Oversee daily IT operations, including network availability, server performance, and system uptime.
    • Provide advanced technical support for hardware (desktops, laptops, servers, printers) and software issues for faculty, staff, and students.
    • Manage day-to-day IT tasks and user requests, ensuring timely and effective resolution.
    • Implement and manage software deployment, updates, and patching across the university's systems.
  • Network & Infrastructure Management:
    • Assist in the administration and maintenance of the university's wired and wireless networks (LAN/WAN, Wi-Fi access points, routers, switches).
    • Monitor network performance, troubleshoot connectivity issues, and ensure network security.
    • Manage and maintain server infrastructure, including physical and virtual servers (e.g., VMware, Hyper-V).
    • Oversee data backup and recovery operations to ensure business continuity.
  • Software & System Administration:
    • Administer and support key university applications, including Learning Management Systems (LMS - e.g., Camu, Moodle, Canvas), Enterprise Resource Planning (ERP) systems, Student Information Systems (SIS), and other academic/administrative software.
    • Administer and maintain Microsoft Exchange Online for email services.
    • Manage user accounts, permissions, and access controls across various platforms.
  • AUDIO-VIDEO AND EVENT SUPPORT:
    • Set up, configure, and troubleshoot audio and video systems in classrooms, conference rooms, and auditoriums.
    • Provide dedicated IT support for college internal and external events, including live streaming, sound, and visual presentations.
  • CYBERSECURITY AND DATA PROTECTION:
    • Implement and enforce IT security policies and procedures to protect university data and systems from threats.
    • Monitor security alerts, conduct vulnerability assessments, and respond to security incidents.
    • Promote cybersecurity awareness among university users.
  • PROJECT MANAGEMENT AND COORDINATION:
    • Lead or assist in the planning, execution, and completion of IT projects, such as system upgrades, infrastructure improvements, and new technology rollouts.
    • Coordinate with internal departments and external vendors to ensure project milestones are met.
  • DOCUMENTATION AND REPORTING:
    • Develop and maintain comprehensive IT documentation, including system configurations, network diagrams, standard operating procedures (SOPs), and asset inventories.
    • Generate regular reports on IT performance, incidents, and project progress.

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