Cluster Operations Director

24 hours ago

Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 24,00,000
Job Summary:

We are seeking a skilled leader to spearhead our GPay Revisit Process Operations.

Main Responsibilities:
  • Foster a high-performing team of over 150 associates in the GPay Revisit Process
  • Drive operational efficiency, ensure process adherence, and deliver performance metrics
  • Mentor and motivate team leaders to achieve business objectives
  • Collaborate with stakeholders to enhance efficiency and customer satisfaction

The ideal candidate will possess proven experience in managing large-scale operations (100+ team members), strong leadership, analytical, and people management skills, as well as exposure to fintech/BFSI.

Key Requirements:

  • Proven track record of successfully leading teams in similar roles
  • Excellent communication and interpersonal skills
  • Able to analyze complex data and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Exposure to fintech/BFSI industry

What We Offer:

  • A dynamic work environment with opportunities for growth and development
  • A competitive compensation package
  • A collaborative and supportive team culture

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