
Product Training and Development Lead
6 days ago
We are seeking a highly skilled Training Development Manager to lead the design and delivery of comprehensive training programs for internal teams, clients, and partners.
This key role will be responsible for translating product features into learning outcomes, creating engaging learning materials, and ensuring users extract maximum value from our platform.
- Conduct training needs assessments for sales, support, and customers.
- Develop training roadmaps and programs aligned with product launches and releases.
- Design content: slide decks, video tutorials, FAQs, quick-reference guides.
- Bachelor's degree in Education, Business, HR, or a related field.
- 3–5 years of experience in product training, learning and development, or similar roles.
- Strong ability to explain technical or complex product features simply and engagingly.
- Excellent presentation and public-speaking skills for diverse audiences.
- Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).
- Familiarity with LMS platforms or e-learning authoring tools.
- Project management skills, with strong organization and time management.
- Opportunity to build and scale our training programs from the ground up.
- Creative ownership to shape onboarding and adoption experiences.
- Cross-functional exposure: work with product, sales, marketing, and support teams.
- Competitive compensation and learning opportunities.
- Office perks: breakfast, lunch, snacks, and a fun game zone.
- Standard hours: 10 AM – 7 PM, Mon–Fri (weekends off).
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