Service Delivery Lead

4 weeks ago


Gurgaon, Haryana, India Haleon Full time

Job Purpose:

To provide strategic leadership for the management of end-to-end "Record to Report" processes for Pan India operations of 4 GSK legal entities.

Key Responsibilities:

  • Manage end-to-end process for Fixed Asset management and Capex Control.
  • Ensure correct asset classification and depreciation accounting in line with statutory and management reporting norms.
  • Ensure impairment and physical verification process monitoring.
  • Manage ERP and all other systems administration.
  • Ensure Financial ERP System (AP, AR, GL & FA modules) is working smoothly across all locations and resolving all Integrity issues on real-time basis.
  • Manage month-end closing process.
  • Freight system administration.
  • Master data management / Address book masters maintenance.
  • Project Management – Leading project Master Data Management Study (MDM) with external consultants.
  • Insurance process management for non-employee benefit risks and drive renewal for all Policies.
  • Timely claims lodgement and settlement.
  • Monthly processing and accounting of Royalty and Cross charge.
  • Inter-company sales accounting.
  • Manage end-to-end Direct & Indirect Taxation compliance process.
  • Ensure timely tax payments and returns filing.
  • End-to-end GST reconciliation coordination and GST Credit matching.
  • Ensure all bank reconciliations are completed well in time.
  • Ensure timely claims filing and accounting for export incentives.
  • Putting in place KPI and review Dashboard.
  • Finalization of accounts closing schedules for and getting the same audited.
  • Audit & Assurance as well as compliance to global and Local policies.
  • Training, Coaching and developing people.

Qualifications and Skills:

  • CA/ICWA.
  • Understanding of end-to-end "Record to Report" Function, various direct & indirect tax regulations.
  • 8-10 Year working experience in similar profile.
  • Independent decision-making.
  • Through knowledge of ERP modules.
  • Stakeholder management.
  • Good communication skills.

  • Service Delivery Lead

    4 weeks ago


    Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full time

    Job Title: Service Delivery LeadWithin the Workplace Investing department, the Service Delivery team is a client-facing team responsible for providing services to Defined Contribution full-service pension administration clients and Trustees. We represent all aspects of the relationship beyond the investment process, especially operations and administration....

  • Service Delivery Lead

    4 weeks ago


    Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full time

    About the RoleThe Service Delivery Lead is a key member of the Workplace Investing department, responsible for providing exceptional client service to Defined Contribution full service pension administration clients and Trustees. This role requires a strong understanding of pension regulations and legislation, as well as excellent communication and...


  • Gurgaon, Haryana, India AHEAD Full time

    ServiceNow Delivery Manager Role at AHEADAHEAD builds platforms for digital business by combining cloud infrastructure, automation, analytics, and software delivery to help enterprises achieve digital transformation.We prioritize a culture of belonging where all perspectives and voices are represented, valued, respected, and heard. We empower everyone to...


  • Gurgaon, Haryana, India RSM Delivery Center Private Limited (India) Full time

    About RSM Delivery Center Private Limited (India)We are the leading provider of professional services to the middle market globally, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience, and our ability to be compelling to our clients.The RSM US Offices...


  • Gurgaon, Haryana, India Axis Bank Full time

    Service Delivery ManagerAxis Bank is seeking a highly skilled Service Delivery Manager to join our team. The ideal candidate will have 5-8 years of experience in service management and a strong understanding of service operations.Key Responsibilities:Lead service delivery teams to ensure high-quality service to customersDevelop and implement service...


  • Gurgaon, Haryana, India Stryker Global Technology Center Pvt Ltd. Full time

    IT Senior Service Delivery Lead - VaricentWe are seeking an experienced IT Senior Service Delivery Lead to join our team at Stryker Global Technology Center Pvt Ltd. As a key member of our IT organization, you will be responsible for managing daily support and maintenance of the Varicent platform, ensuring compatibility with evolving mission requirements.Key...


  • Gurgaon, Haryana, India Valmet Full time

    Job OverviewValmet is seeking a seasoned Service Delivery Manager to lead our back-end team in Gurugram, India.Key Responsibilities• Lead team in preparing quotations, sales orders, and estimations in ERP software, ensuring timely and error-free results.• Ensure compliance with internal pricing, product margin, deviation requests, and transfer pricing...


  • Gurgaon, Haryana, India Axis Bank Full time

    Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Axis Bank.Key Responsibilities:Manage service delivery teams to ensure timely and quality service delivery.Develop and implement service delivery strategies to improve customer satisfaction.Collaborate with cross-functional teams to resolve service delivery...


  • Gurgaon, Haryana, India Axis Bank Full time

    Service Delivery ManagerAxis Bank is seeking a seasoned Service Delivery Manager to oversee the effective delivery of IT services to our customers. The ideal candidate will have a strong background in IT service management and a proven track record of driving service excellence.Key ResponsibilitiesDevelop and implement service delivery strategies to meet...


  • Gurgaon, Haryana, India Thiess Full time

    About the RoleThis is a challenging opportunity for a seasoned ICT Service Delivery Manager to join Thiess and lead the delivery of high-quality services to our clients. As a key member of our team, you will be responsible for managing the day-to-day operations of our cloud-based services, ensuring that they meet the highest standards of quality, security,...


  • Gurgaon, Haryana, India Stryker Global Technology Center Pvt Ltd. Full time

    IT Senior Service Delivery Lead - VaricentWe are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting our website.Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as...

  • BPO Team Lead

    3 weeks ago


    Gurgaon, Haryana, India NTT DATA Services Full time

    Job SummaryAs a BPO Team Lead at NTT DATA Services, you will be responsible for ensuring the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with clients. You will provide leadership and support to the staff assigned, contribute to the development of strategies for the implementation and...


  • Gurgaon, Haryana, India Stryker Global Technology Center Pvt Ltd. Full time

    IT Senior Service Delivery Lead - VaricentWe are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting www.stryker.com.Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs,...


  • Gurgaon, Haryana, India Thiess Full time

    About the roleAs a Service Delivery Manager at Thiess, you will be responsible for managing operations in the Cloud, Network, NOC, Sharepoint, and Service desk. With a minimum of 12 years of experience in managing cloud operations, you will lead cross-functional teams, stakeholders, and clients to deliver exceptional results.Key ResponsibilitiesManage cloud...


  • Gurgaon, Haryana, India Lenovo Full time

    Job DescriptionPosition DescriptionThe position is within Lenovo's Services organization reporting to Head Field Service Delivery. This person manages the field service delivery partners (Authorized Service Partners (ASP)) for India.Key Responsibilities:Deliver better CX at the last 3 feet by end-to-end management of field service to our customers.Maintain...


  • Gurgaon, Haryana, India Axis Bank Full time

    Service Delivery ManagerAxis Bank is seeking a Service Delivery Manager to join our team. The ideal candidate will have 5-8 years of experience in customer service and a strong understanding of relationship management.Key Responsibilities:Manage customer relationships and ensure high levels of satisfactionDevelop and implement strategies to improve customer...


  • Gurgaon, Haryana, India NTT DATA Full time

    Job OverviewThe Team Lead will be responsible for overseeing the delivery of services in the Healthcare domain. This role involves ensuring that business performance meets or exceeds set Service Level Agreements (SLAs). The Team Lead will be responsible for managing daily team operations, supervising staff, and ensuring effective collaboration among team...


  • Gurgaon, Haryana, India Stryker Global Technology Center Pvt Ltd. Full time

    Job Summary:We are seeking a highly skilled IT Senior Service Delivery Lead to join our team at Stryker Global Technology Center Pvt Ltd. as a Varicent Incentive Compensation Management (ICM) platform expert.Key Responsibilities:Manage daily support and maintenance of the Varicent platform, ensuring compatibility with evolving mission requirements.Offer best...


  • Gurgaon, Haryana, India Lenovo Full time

    Job SummaryLenovo is seeking a highly skilled Senior Field Service Delivery Manager to lead the field service delivery partners in India. The successful candidate will be responsible for managing the Authorized Service Partners (ASPs) to deliver exceptional customer service and meet business objectives.Key ResponsibilitiesDevelop and implement strategies to...


  • Gurgaon, Haryana, India Avery Dennison Smartrac Full time

    Job Title: Oracle Fusion Cloud ERP Support Services Delivery LeadJob Summary:Avery Dennison Smartrac is seeking a highly motivated and talented individual for the Oracle Fusion support services delivery lead role. In this position, you will lead Oracle Fusion's technical and functional support analysts.Key Responsibilities:Lead and manage a team of Oracle...