Global eCommerce Solutions Leader

7 days ago


Thiruvananthapuram, Kerala, India McFadyen Digital Full time

About McFadyen Digital


We are the leading advisor and implementer of eCommerce Marketplace solutions. Our 15 years of experience in implementing marketplaces has resulted in dozens of platforms generating billions of dollars in gross merchandise value (GMV). We have supported 10% of the Fortune 500 with their digital marketplace initiatives.


Our global offices are located across the US, Brazil, and India. We have been a trusted employer for 35 years and believe that people are the most important part of our company. We are proud of our Great Place to Work certification.



About the Role


We need a successful innovator to lead and provide hands-on management for large-scale, highly complex web integration projects. Your polished customer management skills will ensure streamlined deployments as well as new business development.



Key Responsibilities



  • Manage customer expectations and communicate effectively with sales, development teams, and corporate management.
  • Oversee the documentation of requirements analysis, design specifications, test plans, and executive briefings.
  • Active participation in new business development, estimating project scope, costs, duration, and resource requirements in written proposals.
  • Leadership experience in web project management, full life-cycle systems development, and implementation.
  • Proper analysis and documentation of client-specific business processes and other IT needs.


Additional Responsibilities



  • Recommend best practice solutions based on experience, research, and visionary thinking.
  • Ensure high-quality, on-time deliverables within budget.
  • Implement and revise our Agile-based project methodologies as technologies and solutions evolve.
  • Assist in recruiting, managing, and mentoring employees.
  • Travel to customer sites as needed.
  • Provide weekly written status reports and expense reports.


Requirements



  • Knowledge of resource allocation and planning.
  • Experience with an offshore and onshore development model.
  • Hands-on experience leading large-scale Agile software development efforts.
  • Management skills, including resource planning, setting expectation levels, scheduling, mentoring, and prioritizing.
  • Experience with scope management.


What We Can Offer You



  • A career with thought leaders who have written the book on Marketplace Best Practices.
  • A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses.
  • A career with first movers who are deploying new business models and strategies worldwide.
  • A career in a flat management structure without a rigid hierarchy and bureaucracy.
  • A career in a culture that rewards creativity and innovation, risk-taking, and teamwork.



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